# Data Analyst | Cloud Engineer />

I am a results-driven professional with over 4 years of experience in web development, digital marketing, and IT support, and 2+ years in data analytics and cloud technologies. My passion is bridging technology, data, and business strategy to deliver solutions that empower organizations and clients.

About Me

Developing With a Passion While Exploring The World.

Hello! I’m Manikumar Damarla, a passionate Data Analyst and aspiring Cloud Engineer with over 2 years of hands-on experience turning data into actionable insights and building efficient cloud solutions. With a strong background in SQL, Python, Power BI, and AWS, I specialize in creating scalable data pipelines, interactive dashboards, and cloud infrastructure that help businesses grow and make informed decisions.

Alongside data analytics, I have 3+ years of experience in website design and digital marketing, having developed responsive, user-friendly websites for clients in e-commerce, healthcare, and hospitality sectors. This unique blend of skills allows me to bridge the gap between data, technology, and business strategy.

What I Do

Data Analysis & Visualization

 Turn raw data into clear, interactive dashboards (Power BI, Tableau) Automate ETL workflows (SQL, Python) for reliable, real-time insights

Cloud Infrastructure & Support (AWS)

Deploy and manage scalable web applications (EC2, S3, RDS) Monitor, optimize, and secure cloud environments

 

Web Design & Development

Build responsive, SEO-friendly websites (CMS, HTML/CSS, JavaScript, Rest API , CDN)
Customize themes/plugins and integrate e-commerce (WooCommerce)

Digital Marketing Analytics

Track campaign performance (Google Analytics) and improve ROI Provide actionable recommendations to boost traffic and conversions

Work Experience

Client Support Representative IV
Teleperformance , Dublin
Nov 2025–Present
  • Manage complex and escalated tickets for a large enterprise client, triaging incidents, performing root-cause analysis, and
    coordinating with engineering and product teams to resolve platform and application issues.
  • Support critical enterprise platforms by investigating data and application-related issues, documenting solutions, and
    maintaining detailed case notes that improve knowledge base quality and support consistency.
  • Collaborate with cross-functional stakeholders to identify process inefficiencies, recommend improvements, and drive adoption
    of standardized workflows that enhance customer experience and operational efficiency.
  • Maintain comprehensive documentation including technical procedures, troubleshooting guides, and solution articles, ensuring
    clarity and accessibility for both technical and non-technical audiences.
  • Achieve KPI targets for quality, accuracy, and customer satisfaction by adhering to defined workflows, escalating recurring
    issues with clear evidence, and providing direct customer support.
  •  
Client Support
Data Analyst & AWS Cloud Support
Turgus Media, India
Oct 2021 – Dec 2022
  • Built real-time dashboards (Power BI, Tableau) to track KPIs for e-commerce, healthcare & hospitality clients

  • Automated ETL pipelines with SQL & Python, cutting manual work by 40%

  • Managed AWS (EC2, S3, RDS) to ensure high availability, security & cost-efficiency

  • Collaborated with designers/devs to boost site speed, SEO & UX

Data Analyst & AWS Cloud
Website Designer & Digital Marketing Executive
Syolo Technologies, India
Nov 2019 – Aug 2021
  • Designed responsive, SEO-friendly websites using WordPress, HTML/CSS & JavaScript & Rest API , CDN

  • Planned and executed digital campaigns (SEO, Google Ads, social media), lifting lead gen by 25%

  • Created content calendars and performance reports to guide marketing strategy

  • Trained junior staff on CMS best practices and site optimization

Web Development

SQL | Python | Power BI | Tableau | Excel | AWS | Azure | ETL | Data Modelling | Git | WordPress | HTML/CSS | JavaScript | REST API | WooCommerce | SEO

Iam Good at Data Analyst Cloud Engineer Website Design & Development Digital Marketing

Hire me !!